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Account & Registration
Signing up at ch 999 is quick and easy.
On the registration page go ahead and enter your mobile number or email address. Then set a strong password and complete verification with the OTP sent to your mobile. The entire process takes just 2 minutes. Your welcome bonus will be available as soon as you register.
As per ch 999 policy, each mobile number or email address One Account Only only one account is allowed. Creating multiple accounts may result in all accounts being permanently suspended and any deposited funds being forfeited. This rule is strictly enforced to maintain a fair environment.
on the login page go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset OTP or link will be sent to you instantly. Use the OTP to set a new password. The whole process typically takes under 5 minutes.
Large withdrawals at ch 999 require KYC verification to prevent fraud and keep your account secure. Simply upload a photo of your national ID or passport. Verification is typically completed within 24 hours.
Deposits & Withdrawals
Depositing at ch 999 is simple. Log in to your account and click the "Deposit" button. You can fund your account via bKash, Nagad, Rocket, or bank transfer. The minimum deposit is just ৳300, and funds are usually credited to your account instantly.
Withdrawal requests at ch 999 are typically 30 minutes to 4 hours processed within this timeframe. bKash and Nagad are the fastest options. Bank transfers may take up to 1 business day. Large withdrawals may be delayed if KYC verification has not been completed.
Minimum withdrawal amount at ch 999
৳500. Winnings from bonuses can only be withdrawn after the applicable wagering requirements have been met.
on the Financials page View Details.
ch 999 does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own charges — these are determined by the respective provider's policies and are outside ch 999's control.
Betting
ch 999 offers betting on more than 30 sports, including cricket, football, tennis, kabaddi, hockey, and basketball. Live Casino, slots, and virtual sports are also available.
on the Sports Events page View all live events.
Yes, ch 999 offers full live betting. Place bets on ongoing matches with real-time odds. Use live scores and stats to make informed decisions. Hundreds of events are available in the live betting section every day.
Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as before a match kicks off — you may have the option to edit or cancel your bet within a specific time window. For more details,
Terms & Conditions View.
The minimum bet stake at ch 999 is just ৳10. This means new users can start with small bets and build up their experience over time. Maximum bet limits may vary depending on the event and market.
Bonuses & Offers
New members at ch 999 receive a special welcome bonus on their first deposit.
Register, make your first deposit, and the bonus will be credited to your account automatically. Specific wagering requirements must be met to use the bonus.
Any free bet you receive at ch 999 will appear in the "Bonus" section of your account. Select the free bet option on your bet slip and use it on any event you like. Wagering requirements generally apply to winnings from free bets.
ch 999 returns a portion of your net losses within a set period as cashback. Cashback is typically processed every Monday and credited directly to your account. VIP members enjoy higher cashback rates.
VIP Program
Betting regularly at ch 999 automatically earns you points. Accumulate enough points and you'll advance to the next VIP tier.
on the VIP page View the full tier breakdown and benefits. VIP members get higher bonuses, faster withdrawals, and a dedicated account manager.
ch 999 VIP members enjoy higher deposit and withdrawal limits, exclusive odds boosts, premium cashback, birthday gifts, priority support, and a dedicated account manager. The more you bet, the higher your tier.
VIP points at ch 999 are generally valid for up to 365 days. If points are not used or there is no qualifying betting activity within that period, they may expire. Staying active with regular bets keeps your points alive.
Mobile App
ch 999 App
From the App page You can download it directly. Android users can download and install the APK file. iOS users can add it to their home screen via Safari. The app is lightweight and runs fast.
Yes, the ch 999 app and website are fully synced to the same account. Your balance, betting history, and bonuses are identical across all devices. Enjoy uninterrupted betting from any device, anytime.
If you're having trouble installing the ch 999 app on Android, go to your phone's Settings → Security and enable "Unknown sources" or "Install unknown apps". Then try installing the APK file again. If the issue persists, contact our support team.
Still have questions? If you can't find the answer in the FAQ above, support@ch999.co— email us or chat with us via live chat. Our support team is available 24 hours a day, 7 days a week.
Ch 999 is one of Bangladesh's most trusted online betting platforms, with millions of users enjoying it every day. Our goal is to make every user's experience as smooth and enjoyable as possible. This FAQ page is updated regularly so you always have the latest information.
Responsible betting is a core value at ch 999. We believe betting should be a form of entertainment, not a source of addiction. That's why ch 999 provides deposit limits, self-exclusion, and cooling-off period options. On the Responsible Gaming page Learn more.
If you have a complaint about anything at ch 999, please reach out through our complaint management process. We take every complaint seriously and typically respond within 24 hours. Your satisfaction is always our priority.